Myth #3: Remote monitoring wouldn’t work with my older generator.
Reality: Yes, it can! Most independent solutions are universal and will connect to any generator
It’s a common myth that newer technology isn’t compatible with older equipment. In the generator industry, remote monitoring has really taken off in the past 10 years and most generator manufacturers are only making devices that fit their newer models. In our first Monitoring Myth, we talked about how many manufacturers have monitor systems that fit a specific application. They don’t have a universal product that works with their own older equipment. However, independent monitoring companies recognized that problem and have developed solutions that can be installed on all generator brands/makes/models regardless of age. There are millions of generators 10 years and older in the U.S. alone. Only being able to monitor new age equipment hurts your service business! Utilizing independent monitoring allows you to reach out to more clients and service all generators.
Don’t get bogged down in the mindset that there isn’t a solution for you. Let us help you find the right products to help your customers.
Give Power Telematics a call to define your monitoring program and outfit solutions that complete your business.
Risky Business
Older generators are at a higher risk for problems. General wear and tear from years of weekly exercises and outage runs makes any home or building vulnerable to a generator failure when an outage occurs. Even with routine maintenance, a generator can fail for a number of reasons. And roughly 80% of all generator problems are related to battery failure. Though, while it may seem cautionary to work with old units, there is a lot of service potential in that market. More problems means more services visits and more service visits means profitability. In order to maximize profitability, you need to be aware of when generator problems occur. Outfitting older generators with a remote monitor will give you that visibility. Even for the end-user, remote monitoring is essential to maintaining the generator’s reliability. New equipment is very expensive and it may be more appropriate to have continual service on a generator than purchase a whole new set up. Monitoring takes the fear away from the customer because they know they can count on their generator working and you to take care of any and all repairs.
Rising Independent Trend
The industry trend for independent monitoring solutions is about cost reduction and flexibility. Servicing all customers is the ultimate goal and developing universal products that can work on all generator brands and controller models was the start. Alternatives and varying options then became the key for securing customers. They got to choose what options they wanted based on their generator and what conditions they wanted to monitor which saves them from any buyer’s remorse.
Independent monitoring companies are continually striving to provide the latest technology at cost saving prices. Innovations in cloud computing and internet integration make it possible for independents to grow and thrive. We encourage you to look outside the realm of factory monitoring and explore the possibilities of monitoring all generators for all customers.
If you have any questions on monitoring, please call Power Telematics at 678-992-5501.