Myth #9: It will cost me a lot of time and money to switch to a new monitoring provider.
Reality: The easiest way is to start transitioning when monitoring contracts expire.
Remote generator monitoring has been around for a couple decades, though has been more popular in the last 8-10 years. More service providers have entered the market and there is a greater emphasis on customizing your monitoring level. At some point there will be a need to either upgrade your current equipment or find a monitoring service that fits all your client’s applications. But how can you switch without coming out of pocket? Perhaps the simplest answer is a slow transition. Once existing monitoring services expire, service contracts renew, or your existing monitoring equipment needs an upgrade, switch to the new provider. There is no need to cut services early and come out of pocket. Let the old contract expire and build the cost of the new system into the service contract. These can be quick, no-hassle changes that keep your customers happy and curtails cancellation fees or overlaps.
We have mentioned in a previous monitoring myth that it is not too difficult or demanding to use multiple monitoring sources. This will definitely be the case when you’re switching providers. Multiple systems can even help round out your business so that you are offering monitoring to all your customers. It gives you flexibility for what your customers need. Some may need a more comprehensive option while others are looking to simply monitor the most important conditions. Having multiple monitoring sources is easy and quite frankly just a matter of opening a second tab in your browser.
Lastly, monitoring equipment changes are inevitable. Take for instance the 3G network right now. Carriers are already scheduling the sunset of 3G by the end of 2021 for AT&T and the end of 2022 for Verizon. At that time, the old equipment needs to be swapped out. While most companies will force their customers to buy the upgraded equipment, there are those out there like Power Telematics whose warranty covers this upgrade for free. Be sure to consider this when making the switch.
It may seem daunting and time consuming to switch monitoring providers or even add another one, but we promise you it’s easier than you think. We are here to help you and develop a game plan for how you can switch to Power Telematics and save money. With a 90-day money back guarantee and a lifetime warranty, how hard is it to say no?
Give us a call at 678-992-5501 and press option 2 to speak with our sales team.