In our previous email, we showcased how service is the backbone of a generator business. Notably, repairs, preventative maintenance, and parts sales are the bread and butter of a service business. We also discussed how generator monitoring is a huge factor in maximizing your profitability in service work. The reason being: awareness.
Awareness in this sense means having complete visibility into every generator you service. Through generator monitoring, you can see at any time the current status of the generator, what problems it potentially may have and exactly when the event occurred.
By knowing when generators are shut down, have dead batteries or failed to exercise, you can proactively reach out to those customers to get profitable service work. This allows you to grow your service business as well as shows your clients that you care about them by providing the highest level of customer service possible.
Maximizing Efficiency:
A major benefit of using generator monitoring is that it keeps your service business running more efficiently. Most generator service companies have quarterly PM visits which don’t often make very much money. Instead, you can schedule technicians to go out to sites that require maintenance and need repairs. This is more profitable for you and with the technician shortage, uses them in the most efficient manner.
Generator monitoring is a very powerful tool if used correctly. The best way to maximize your efforts is to put a monitor on every generator. The more you know about your client base, the easier it is to manage.
Give us a call today to learn more about generator monitoring, how it best fits your business and what options are suited for your customers.