| With a winter storm forecast to impact parts of the Southeast later this week—bringing a mix of rain, ice, and snow—we wanted to share a quick reminder as you prepare to support your customers. These types of weather events often lead to increased generator alerts, customer questions, and service requests. If you or your team receive alerts or are evaluating potential issues, we encourage you to reach out to our EGSA Certified generator technicians before dispatching a technician to a site by calling 678-992-5501, press 3. In many cases, we can help troubleshoot or validate an alert remotely, which may help avoid unnecessary trips and keep your crews available for priority calls. This is where monitoring and proactive support can be especially valuable—giving you added visibility during severe weather and helping you respond to your customers more efficiently. As always, we’re here to support you and your team. Please don’t hesitate to reach out if questions come up as the storm approaches. |