As temperatures begin to change, generator service dealers know that winter brings its own set of challenges. Cold temperatures, severe weather, and unexpected power outages can put additional demands on backup power systems and your service team.
This year, weather patterns are worth watching closely. NOAA is forecasting a strong to very strong El Niño for the winter season, which could influence weather across much of the country. The seasonal outlook favors wetter-than-average conditions across the Southeast, and along the East Coast. While seasonal forecasts can’t predict individual storms or cold snaps, they do offer another reason to make sure your customers’ generators are ready.
Stay Ahead of Winter Service Challenges
Cold weather can expose issues that might otherwise go unnoticed, from weakened batteries and failing block heaters to fuel concerns and unexpected equipment alarms.
As you prepare customers’ generators for the months ahead, remote monitoring can give your team an additional layer of visibility into the equipment you service. With Power Telematics, you can remotely monitor important generator information, including:
- Battery Voltage: Identify potential battery issues before they lead to starting problems.
- Fuel Levels: Monitor fuel levels and identify potential concerns.
- Run Hours: Track generator operation and help plan preventative maintenance.
- System Alarms: Receive alerts when issues arise so your team can respond sooner.
Work Smarter When Winter Weather Hits
When severe weather moves in, getting technicians to customer locations can become more difficult and time-consuming. Remote monitoring helps your team assess generator conditions without having to make an initial site visit. With real-time visibility and customizable alerts, you can:
- Catch issues early, before your customer experiences downtime.
- Reduce unnecessary site visits, especially during bad weather.
- Respond faster and smarter when a service alert does occur.
- Provide added value and peace of mind to your customers.
Instead of waiting for a customer to report a problem, your team can receive alerts and have the information needed to determine the next steps.
Make Monitoring Part of Your Winter Service Strategy
Winter preparation is about more than completing a maintenance checklist. It’s about having the tools and information to keep your customers’ backup power systems ready when they are needed most.
Power Telematics makes it easy to add remote monitoring to your existing service program. And with support from our EGSA-certified technical team, your technicians have access to knowledgeable assistance with installations, troubleshooting, and alert analysis.
You’re already working hard to keep your customers’ generators running reliably. Let Power Telematics help you stay ahead of the unexpected this winter.
Ready to make generator monitoring part of your winter service strategy? Contact us to learn more about our monitoring solutions and dealer program.